Frequently Asked Questions

Why Choose Waunakee Furniture? Waunakee Furniture offers a new concept in retailing that combines the incredible power of the Internet with traditional service-oriented qualities found in your neighborhood retail store. We will enhance your furniture buying experience by presenting you with an array of value-priced, quality furniture with the simple click of your mouse.    Navigating Waunakee Furniture's online catalog This shows you sampling of the furniture we can offer, sorted by category. Simply select a category from the left menu that interests you, and view the many items we carry. Click on the picture(s) to receive a larger view, brief description, manufacturer suggested prices and purchasing information.     Delivery Information Orders placed within our local delivery area, will arrive on our truck. A delivery appointment will be set up at the time we receive your order. Please allow approximately 6 to 8 weeks on out of stock items and special orders.  We offer Free Local Delivery. A modest charge of $1 mile will be applied for greater distances. Please note: It is important for someone to be at home to accept the delivery on the scheduled day Are there Warranties Available? Waunakee Furniture honors all manufacturers' warranties. Depending on the type of furniture you select, the warranty will vary. If you would like more specific information about the warranty for the furniture you are considering please call us at 608-849-7574.    What is Your Return Policy? At Waunakee Furniture we want you to feel confident about your purchase. The furniture being returned must be in re-saleable condition. This excludes special orders.  Because each special order is unique and specific to one's home, they are not returnable.  We do not refund delivery charges.   Cancellation and Refund Policy? Please call the store directly as our policy may differ depending on the item selected.